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Privacy Policy

Last updated: July 2026

1. Controller

BetRedge ("we", "us") is a sports prediction platform operated by Maven Agency AG, Blegistrasse 7, 6340 Baar (ZG), Switzerland — UID CHE‑193.960.193. For GDPR purposes, the data controller is Maven Agency AG. Contact: info@betredge.com. Correspondence address: BetRedge, 66 Paul Street, London EC2A 4NA, United Kingdom.

2. Data We Collect

  • Profile data: When you create an account — including free ones — we store your email address, selected plan, name, language, timezone and marketing-consent flag (with timestamps) server-side in our database (Supabase). Interface preferences such as language and theme are also cached locally in your browser (localStorage).
  • Usage events: Anonymous usage events (tab views, plan upgrades) collected via Supabase to improve the service. No personally identifiable information is included.
  • Deposit requests: For paying clients, name, email, and payment method are stored securely in Supabase with row-level security.
  • Technical data: Standard server logs (IP address, browser type, request timestamps) retained for up to 30 days for security purposes.

3. Legal Basis

  • Contract performance: Processing necessary to provide the prediction service you requested.
  • Legitimate interest: Anonymous analytics to maintain and improve platform quality.
  • Consent: Cookie preferences and marketing communications (where applicable).

4. Cookies

We use essential technical storage (localStorage for your plan profile) and anonymous usage analytics. Our live-chat provider (Tawk.to) is loaded only after you accept cookies via the banner, and then sets its own cookies; if you decline, it is not loaded. Partner links to bookmakers and casinos may set their own cookies — please review their privacy policies before clicking.

5. Data Sharing

We do not sell personal data. We use Supabase (EU-hosted) as our database provider. Vercel (US-based) hosts the application; their DPA applies. We use Resend, Inc. (US-based) to deliver account and marketing emails, as our processor under a Data Processing Agreement, with EU-US transfers covered by Standard Contractual Clauses and/or the EU-US Data Privacy Framework. No other third parties receive your personal data.

6. Retention

Profile data stored in your browser can be deleted at any time by clearing localStorage. Server-side data for paying clients is retained for 2 years after account closure for legal and tax purposes, then deleted.

7. Your Rights (GDPR)

Under GDPR you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, email info@betredge.com. You may also lodge a complaint with your local supervisory authority.

8. Responsible Gambling

BetRedge provides sports prediction data for informational purposes only. Past performance does not guarantee future results. We strongly support responsible gambling. If you need help, please contact:

  • GamCare — UK gambling support
  • BeGambleAware — gambling awareness
  • Gambling Therapy — free global support

This service is strictly for users aged 18 and over.

9. Affiliate Disclosure

Some links on this platform are commercial affiliate links. We may receive a commission if you register with a partner bookmaker or casino. This does not affect the independence of our prediction model.

10. Direct Marketing (CRM & Email)

Purpose. We send marketing communications about BetRedge (product news, content, offers and promotions) by email through our CRM.

Legal basis.For prospects (free users who have never purchased) we rely on your explicit consent (Art. 6(1)(a) GDPR), collected via an unticked opt-in checkbox at sign-up. For current and former clients we rely on the "soft opt-in" for similar services (Art. 6(1)(f) GDPR), with a free right to object at any time.

Email processor & transfers. Marketing and account emails are delivered through Resend, Inc. (USA), acting as our processor under a Data Processing Agreement (Art. 28 GDPR); US transfers are covered by Standard Contractual Clauses (Art. 46) and/or the EU-US Data Privacy Framework, with supplementary measures.

Retention & your choices. We keep your email in the marketing list until you withdraw consent or object; the timestamp of your opt-in is retained as proof of consent. You can withdraw consent or object at any time via the one-click unsubscribe link in every email, or by emailing info@betredge.com — free of charge and without affecting your use of the service.

11. Changes

We may update this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

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